I first started visiting Dr. McDowell nearly 10 years ago, and went because I “had to” with a really bad toothache. I originally chose his office because the advertisement said “gentle dentistry”, and by nature I am a coward. I no longer have those fears, due to a number of reasons.
The reception area ...is more like someone’s living room, comfortable and without the “dentist office smell”, so I feel relaxed before I enter for my check-up or procedure. Dr. McDowell himself is an excellent dentist, professional and friendly all at the same time; he takes the time to explain procedures and prepares you for everything that he intends to do. He also knows his limitations, and recommends equally excellent local colleagues for additional work (I had to have an implant). His team are also truly wonderful in all respects, friendly, informative and most helpful in all matters, from procedures and cleanings to scheduling and billing. I feel so pampered (blankets and warm neck pillows for longer procedures) that I almost don’t want to leave the office!
In my book, Dr. McDowell and his team are an 11!
~Deb S. -Ashburnham, MA
Both my husband and I have been patients of Dr. McDowell's since 1999. We are religious about our dental cleanings and any dental work we need to have done in order to maintain healthy teeth. Over the years, what both my husband and I have commented on is the office staff and how they all work together as a team to provide the best dental care to their patients. It is a pleasure to visit and you get that "warm and fuzzy" feeling from the staff right from the beginning of your appointment. The quality of the work that Dr. McDowell, the dental assistants and the hygienists provide is top notch. On occasion, we have had to be seen on an emergency basis and they always fit us in to their schedule. The business side of the practice is efficient and knowledgeable and a pleasure to work with.
We love the results of the recent renovation of the office!
~Marina B., Ashby
I am blessed that Dr. McDowell was able to help me with the sharp pains in my face and head that would wake me in the night. The pain became so severe that I had to sleep in a sitting position for relief. Muscle palpitation has given me stronger control of my jaws with the support of the Neuromuscular Orthotic to maintain proper alignment. Within 4 months I was relieved from pain, having restful nights, not biting my tongue and cheek when eating and dental care appointments are less stressful. The Orthotic is now part of me day and night. I am deeply grateful to Dr. Brian McDowell and his team.
~Gladys L. -Leominster, MA